FAQs

How does this work?

You pick the care package, click on "Gift Message" on the product page to insert your personal note, and I'll get to work!  Your care package selections are nestled into a box of Kraft Crinkle paper shred, wrapped in seasonal printed gift tissue, and finished off with your personalized note and seasonal faux greens or mini gift item.  They're shipped via the fastest economical method, complete with online tracking.

Shipping

COVID SPECIAL:  Shipping FREE with no minimum purchase!  We currently only ship FREE to addresses within the continental U.S.  We are looking to expand our shipment area outside the continental U.S. in the not-so-far future!

Except for the some Special Order Care Packages and Pre-Orders, each order is processed within 24 hours, and ships within 24 hours of processing.  You'll receive shipping notification for tracking your order.

I utilize a shipping broker for all of my shipping.  Their job is to find the fastest, most economical method of shipping, across a variety of carriers.

Other Questions

For answers to questions regarding our refund policy, privacy policy, or terms of service, please scroll down to the site footer and click on the appropriate section.    Please don't hesitate to contact me, should you have any additional questions:  teri@care-by-air.com OR 303-531-1562.